If you wish to place a test order, there are several options. If you are importing products from another Shopify store, simply use that product. Otherwise, we recommend duplicating an existing product and creating a test order.

Requirements

How to create a test product and place a test order for non-imported products

<aside> ❗ This only applies to products created manually (i.e. for Email connector, ShipStation connector, or Shopify connector where products are not imported). This does not apply to products imported from other Shopify stores

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<aside> ❗ For products imported from other Shopify stores, simply create the order using an imported product. You can always cancel the fulfillment request afterwards

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  1. In Shopify, create a new product or duplicate an existing product

    <aside> 💡 The product’s status should be set to Active, but you don't need to publish the product to any sales channels

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  2. Click Edit locations and change the product’s location to that of your Fulfillment partner, which includes the word (GURU). Uncheck any other locations. Click Save

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    <aside> ❗ Don't forget to add a SKU if the SKU doesn't exist

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    <aside> 🔗 Learn more about how to assign partners to products

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  3. Create a test order with test product and test customer

    create test order.mp4

    1. In Shopify, go to Orders > Drafts > Create order
    2. Create draft order using test product previously created and test customer
    3. Create order from the draft order
  4. Request fulfillment on the test order

    request fulfillment manually.mp4

    <aside> 💡 Instead of clicking Request fulfillment, you can simply wait a few minutes (usually less than 15 minutes) for the order to automatically process

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    1. Go to the order in Shopify
    2. Ensure the Location says the name of your Fulfillment partner, which includes the word (GURU)
    3. Click Request fulfillment, then click Send fulfillment request
    4. Within a few minutes, the order should be routed to the Fulfillment partner
  5. You can also request cancellation on this test order

Related articles

<aside> 🔗 Get started with sending & routing orders

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<aside> 🔗 How to request a fulfillment cancellation for an order

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<aside> ✉️ Got a question? Please free free to contact us.

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